Most likely Coinpaprika or CoinGecko (Coinis data source) does not list the coin/token (yet) or it has been disabled due to low volume. You can request new coins/tokens directly on Coinpaprika or CoinGecko.
It can happen that two (or more) coins/token are using the same ticker symbol. In that case, Coini only displays the coin/token with the higher market cap. You force Coini to show the one with the lower market cap by hiding the one with the higher market cap in the app (e.g. using the context menu).
The Coinpaprika and CoinGecko APIs do not provide real-time price data. Instead, the prices are usually only updated every few minutes. This can lead to slightly inaccurate price data, especially when there are fast price jumps. Therefore, Coini might also show a different price than the live chart, which is provided by TradingView.
The live charts in the details view of a coin/token are provided by TradingView. TradingView only offers live charts for a limited amount of coins/tokens and not for all those that are supported by Coinpaprika or CoinGecko.
If the coin is listed on Coinpaprika/CoinGecko (see above), but the app still doesn't show one of your wallet holdings, this can bei either because the holding balance is below the "hidden balances" threshold which can be set in the app settings or because Coinpaprika/CoinGecko uses a different coin identifier than the API of the exchange you are using. In the latter case, please contact me via mail so I can adjust the exchange ID to Coinpaprika/CoinGecko ID mapping.
The Pro version license is bound to the respective App Store Account (e.g. on Windows: your Microsoft Account). That allows you to use the same license on multiple devices of the same platform (e.g. Windows) - given you use the same account on all those devices. Because different platforms are using different App Stores (Windows: Windows Store, Android: Google Play Store), you need to buy the Pro version separately for each platform if you want to use the cross-platform Cloud sync.
Why do I need to buy the Pro version for each platform separately?
In order for one license to work for all platforms, I would have to implement my own licensing system, instead of using the licensing system provided by Microsoft, Google & Apple. This not only takes up time that I would rather use to improve the app and build new features, it would also cause additional costs which in turn could impact the price of the app - even for those who only want to use the app on one single device. Also, users would need to create a Coini account that the licenses can be synced with, which is something I would want to avoid: Coini should be as easy to use as possible, without having to worry about accounts, logins or signups. All these reasons brought me to the conclusion that a unified license (pay once, use on all platforms) would not have enough benefits to outweigh the drawbacks. I am always open to discuss alternatives, so if you think there's something to improve, please reach out to me.
Feel free to add your ideas and feature requests to the feedback forum or vote on existing ones.
I am actively on the app: fixing bugs, provide support, implement new features. All that
takes a lot of time. Purchasing the Pro version allows me to spend that time in the future
as well. You can also send me a small donation
What helps even more is your ratings & reviews in the App Store (Windows / Android). I read every single one of them and they motivate me incredibly while building this app! Also, they help Coini becoming more visible in the App Store for other people. If you enjoy the app, I'd be more than happy about a short 5-star review - thanks! 💙
Feel free to reach out to me via mail. I'll happily provide further assistance.